The Patient Portal Push Service provides the patient portal access to patient information to provide to authorized patients. This page will walk the user through how to setup and start the push service for the Patient Portal.
Running the Push Service
To start the Patient Portal Push process, click on the file menu in the top left hand corner of the TRAKnet application. In the drop down menu select “Logout and Push Portal Data”.
During the Push process this computer will not be able to access TRAKnet.
Once the push has been started, TRAKnet will remain open until the Push has finished. Once the push has completed there will be a pop up to indicate the push has completed.
Once the push has completed the user can log back into TRAKnet or close TRAKnet.
It is recommended to complete this push during non-business hours as the push process will utilize resources resulting in slowness and system errors.