Patient Portal Patient Signup

The new TRAKnet Patient Portal was released on June 29th, 2018. Click here to learn more about setting up the new portal. The below information is ARCHIVED.

This guide will walk the patient through the process of signing up for the portal. You can tailor this to fit your practice’s preferences for how this information is displayed – we’ve simply gathered the steps here for your use.

  1. You will receive your Patient Portal URL in an email from your provider. After receiving this message, click on the link in the email to go to your practice’s patient portal.
  2. Once on the Patient Portal main page, click on the Register a New User link to begin the registration process.
  3. On the Registration page, you must enter the below information:
    1. First Name
    2. Last Name
    3. Email Address
    4. Password
    5. Confirm Password
      1. Note: Passwords must be at least 6 characters in length.
  4. Click Register. You will be taken to a page informing you to check your email to begin the two-step confirmation process.
  5. Check the email you signed up with for an email from moc.mptenkart|ylpertonod#moc.mptenkart|ylpertonod. Open this email and click the link contained therein to be taken to a page on the portal stating that your email is now confirmed.
    1. At this point, the second step of the confirmation process must begin: your provider must approve your account.
  6. Once your provider has approved your account, navigate back to the Patient Portal URL and log in with your email and password. You will be taken to a page that states Patient List, where you can begin listing patients on your user account.
  7. To add a new patient, click on the Create New link. A demographics screen will open where you will need to enter all demographic information for your patient. Required fields are denoted with an *.
  8. Once you have entered all information, click Save.
  9. The next step is to update your Insurance information. From the Patient List, select the patient whose insurance information you would like to document by clicking the Select link, then click Insurance.
  10. To document your insurance information, enter all required fields, denoted with an *, and click save.
  11. Once you have documented your demographic and insurance information, you can send that information to your provider by clicking the Send button. This will allow your practice to add your information to their system before you arrive, streamlining the check in process.
  12. After you visit your provider, you can log back into your patient portal to review your allergies, medications, and review clinical information about your visit.
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