Patient Portal

The new TRAKnet Patient Portal was released on June 29th, 2018. Click here to learn more about setting up the new portal. The below information is ARCHIVED.

This page will discuss the patient portal and include a link to all guides about setting up and using the patient portal.

What is the patient portal?

The patient portal is a tool that will allow the practice to share a URL with their patients who can then register and add patient records to their accounts. These patients will then be able to enter in their demographic information, insurance information, and download practice forms to complete prior to arriving at the office. With the Send to Portal feature, patients can send their records to the practice’s TRAKnet, where the information can be downloaded ahead of time to help streamline the patient registration process for both new and existing patients.

How to Sign Up for the Portal

To sign up for the patient portal, email the sales team at moc.snoitulostenkart|selas#moc.snoitulostenkart|selas and state you are interested in beginning to use the TRAKnet patient portal. After the portal has been activating for your practice, you will need to reconfigure your practice ID and code to fully activate this feature. Instructions for this will be included in the registration email from sales; however, it can be accomplished by:

  1. Closing TRAKnet.
  2. Reopen TRAKnet.
  3. Click Setup.
  4. Type in your Practice ID.
  5. Type in your Practice Code.
  6. Click Configure.
  7. Click OK.
  8. Log back in to TRAKnet.

You should now have access to the patient portal.

How to Use the Patient Portal

Below is a list of all pages that will detail how to use the patient portal:
Registering for the Patient Portal
Editing your Admin Account
Registering for the Patient Portal – Patient POV
Accepting New Patient Accounts
Sharing Your Portal URL
Sending Information to your Patient from the Portal
Receiving Patient Information into TRAKnet from the Portal
Online Scheduling Setup
Online Payments Setup
Managing Online Payments
Paying Online -- Patient POV
Adding Medications and Allergies -- Patient POV
Requesting Appointments Online -- Patient POV

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